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Media Access Group at WGBH

President and CEO: Susan Goldberg 
Chief Marketing Officer: Tina Cassidy
Director, Media Access Group: Ian McDonald

1 Guest Street
Boston, MA 02135
Voice: 617-300-3600
Voice2: 818-562-3344
Fax: 617-300-1020
Web Address:

For more than 45 years, the Media Access Group at WGBH has been providing accessible media services to the 36 million Americans who are deaf, blind, hard of hearing, or visually impaired. As an original innovator of closed captioning and audio description, the Media Access Group (MAG) provides services across all media platforms. With offices in Boston and Los Angeles, we customize our workflow based on your content and technology needs.

WGBH pioneered closed captioning for audiences who are deaf or hard-of-hearing. Every year MAG provides access to thousands of hours of live and taped broadcast and cable television programs, streaming content, theatrical movie releases, documentaries, music videos, web videos, museums, and attractions. MAG works closely with The Carl and Ruth Shapiro Family National Center for Accessible Media (NCAM) in understanding FCC policies and rulings pertaining to the local and national deaf and hard of hearing community.

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