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Contact Us

The NIDCD welcomes your questions or comments about hearing loss and other communication disorders. We cannot make diagnoses or offer medical opinions, but we are happy to provide health and research information. For medical advice or diagnosis, we encourage you to contact your medical care provider. 

Get Health Information

If you need health information on hearing loss and other communication disorders, please contact our information clearinghouse at:

NIDCD Information Clearinghouse
1 Communication Avenue
Bethesda, MD 20892-3456
Toll-Free Phone: 800-241-1044 
TTY: 800-241-1055

We offer services in English or Spanish. NIDCD information specialists are available Monday through Friday, 8:30 a.m. to 5:00 p.m., Eastern time.

Media Inquiries or Research Program Information

If you have questions about the NIDCD's research programs, or if you are from the media, please contact us at:

NIDCD Office of Health Communication and Public Liaison
31 Center Drive, MSC 2320
Bethesda, MD 20892-2320
Phone: 301-827-8183

Visitor Information

NIDCD staff are located in several buildings in suburban Maryland near Washington, D.C. NIDCD program officers, scientific review officers, grants management officers, and administrative staff are located in the Neuroscience Center (NSC) Building in Rockville, Maryland. The Institute Director, Executive Officer, and additional administrative staff are located in Building 31 on the main NIH Campus in Bethesda, Maryland. NIDCD intramural scientific and clinical research staff are also located on the main NIH Campus in Buildings 10 and 35A.

For planning a visit to the main NIH campus:

9000 Rockville Pike, Bethesda, MD 20892

You can find maps and other helpful travel-related information on the NIH Visitor Information page.

For planning a visit to the NSC:

6001 Executive Boulevard, Rockville, MD 20852

If you are planning a visit to NIH and have determined that your meeting is at the NSC, there are several ways to get here: Upon your arrival, you will enter through the main lobby, where you will be greeted at the security guard’s desk. Visitors who are not NIH employees must show a photo I.D., will be asked to sign in, and will be issued a visitor’s pass. If you are carrying a laptop or other electronic equipment, you will receive a temporary property pass. In estimating your travel time, please allow for these security measures, particularly if you are arriving in a group.

NIH Virtual Tour:

Learn more about the depth and breadth of NIH’s important work turning discovery into health with the NIH Virtual Tour. Through the NIH Virtual Tour, visitors from all over the world can experience NIH and learn more about who we are, what we do, and our impact on health.

Website Problems or Technical Questions

For problems with our website or other technical questions, please contact NIDCD website staff at:

Phone: 301-827-8183

Language Access at the NIDCD

To help improve access to health information for people with limited English proficiency, we have an NIDCD Language Access Implementation Plan (LAP) (PDF). This plan helps everyone have meaningful access to NIDCD programs and activities. If you need more information about available resources in another language, please contact us.

*Note: PDF files require a viewer such as the free Adobe Reader.

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